Delivery
Delivery
We understand your delivery needs better than anyone. That’s why our delivery services accommodate your unique requirements. We handle your order with the utmost care, ensuring your items arrive safely and on time. Taking your availability and space restrictions in mind, our delivery team ensures your products are not only delivered to your home or office, but to the exact room or area your products are going to be used in.
What to Expect After You’ve Placed an Order
- Once your order is placed, our sales team will contact you to confirm delivery dates and times that work best for you. We aim to deliver in-stock products to locations in our service areas within 3 business days, and our standard delivery service takes place between Monday to Friday.
- On the day of delivery, we will call you with a 4-hour window between 8am and 5pm so you know when to expect your order to arrive.
Based on your desired delivery location, additional freight and handling charges may apply depending on your proximity to our service areas.
Due to our expansive product line, some items may be backordered or delayed.
We do not deliver outside of Canada.
After-Hours Delivery
If you need your order delivered outside our standard delivery days and time window, we’re happy to offer after-hours delivery at a more convenient time for you. Depending on your location and desired delivery time, there may be additional costs for your order to be delivered after hours. Please contact your nearest Source Office Furniture location to learn more.
Warehouse Pickup
With warehouse pickup, you can get your order faster at no additional cost. Simply select the pickup option at checkout or let your furniture specialist know you’d like to pick up. Depending on the size of your order, in-stock products can be ready for same-day pickup on orders placed before 12pm local time. We will notify you when your order is ready.
Upon arriving at one of our pickup locations, please let one of our team members know that you are picking up an order.
What to Bring
Help us get your order faster by providing the following documentation when you arrive at a pickup location:
- Your order confirmation email
- Photo ID to match the name on the order
Before selecting the pickup option at checkout, please review our pickup locations and times:
Store | Pickup Location | Pickup Times |
---|---|---|
Abbotsford | Burnaby Warehouse Unit 1 – 7898 North Fraser Way, Burnaby, V5J 0C7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Burnaby | Burnaby Warehouse Unit 1 – 7898 North Fraser Way, Burnaby, V5J 0C7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Langley | Burnaby Warehouse Unit 1 – 7898 North Fraser Way, Burnaby, V5J 0C7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Vancouver | Burnaby Warehouse Unit 1 – 7898 North Fraser Way, Burnaby, V5J 0C7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Brampton | Brampton Warehouse 132 First Gulf Blvd, Brampton, L6W 4T7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Burlington | Brampton Warehouse 132 First Gulf Blvd, Brampton, L6W 4T7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Markham | Brampton Warehouse 132 First Gulf Blvd, Brampton, L6W 4T7 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Edmonton | Edmonton Warehouse 14835 137th Ave NW, Edmonton, T5L 2L5 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Calgary | Calgary Warehouse 1248 36th Ave NE, Calgary, T2E 6N5 |
Monday to Friday- 8:30 am-5:30 pm Saturday- 10 am-5 pm Sunday- Closed |
Regina | Regina Warehouse
1005 Park Street, Regina, S4N 5H4 |
Monday to Friday- 8:30 am-5:30 pm Saturday- Closed Sunday- Closed |
Saskatoon | Saskatoon Warehouse
#1 - 805 Circle Drive East, Saskatoon, S7K 3S4 |
Monday to Friday- 8:30 am-5:30 pm Saturday- Closed Sunday- Closed |
* Note: holidays and special occasions may affect pickup hours.